How Safe is Segway PTs?
Q: How can I be sure Segway PTs are safe?
A: Our entire operation is inspected quarterly (every three months) by independent inspectors to ensure we meet safety standards. Our equipment and each of our routes are inspected every day and on each trail, one of our guides glides the route first.
Q: Are your staff certified?
A: All of our guides are certified according to Segway PT Authorized Tours standards. Each guide is re-certified at least annually.
Q: How many guides go with each group?
A: A guide goes with each group. Additional guides help as needed based on the number of guests on the tour.
Q: How many people go on each Segway® Personal Transporter (PT) tour?
A: Our usual Segway PT tour is up to 10 people. If you wish to add more guests, contact us and with enough advanced notice we may be capable of making special arrangements. We are adding machines as demand increases. If only one guest comes, we still do the tour. We have a ratio of one guide for every 8 guests. We use headsets for our Segway PT tours for safety and informative purposes.
Q: How do I stop?
A: All Segway PTs brake by putting pressure on your heels. Our guides can also slow you down or stop you as needed. Individual training is provided to every glider we take on Segway PT tours.
Q: How strong are the Segway PTs?
A: The Segway PTs can carry a person 70 and 275 pounds (32 - 125 kg). They can handle more than that, however we do not allow more than that weight.
Gardens, Waterfalls & Maze
Mile Marker 16 on Highway 19 31-240 Old Mamalahoa Highway
Hakalau, Hawaii 96710
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